Returns & Exchanges
At Fashion Eyewear, we want you to love your new look, which is why we offer a 30-day return policy for a full refund or exchange on all non-prescription frames. Please ensure items are returned in their original packaging and unworn condition to qualify for processing.
Return Process
- 1.Initiate Your Return
Log into your account and select the 'Order History' section to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Frames
Carefully place the eyewear, cases, and cleaning cloths back into the original shipping box and include your printed RMA form.
- 3.Ship the Package
Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.